Accessibility Statement
This statement was last updated on 06th August 2025.
At Bay Mortgages, we are working to make our site accessible to people with disabilities.
What web accessibility is
Web accessibility ensures that all visitors, regardless of their abilities, can navigate and interact with our site effectively and with ease.
Accessibility adjustments on this site
We have aligned our website with WCAG 2.1 guidelines to ensure accessibility to the level of AA. Our site's contents have been optimized for assistive technologies, such as screen readers and keyboard navigation. As part of this effort, we have also:
Utilized the Accessibility Wizard to identify and address potential accessibility issues
Ensured clear heading structures on all pages
Provided descriptive alternative text for images
Implemented color combinations that meet required contrast ratios
Minimized the use of motion on the site
Ensured all multimedia content is accessible
Ongoing Improvements
We regularly review our site to improve usability and accessibility. If we find issues—or if they’re brought to our attention—we work to fix them as quickly as possible.
Accessibility arrangements in the organization [only add if relevant]
We have implemented accessibility arrangements in our physical offices to ensure all visitors, including those with disabilities, can access our services comfortably. These arrangements include [enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, waiting areas, etc.].
Requests, issues, and suggestions
If you encounter any accessibility issues on our site or require further assistance, please reach out to our accessibility coordinator:
Phone: 01202 110 304
Email: info@baymortgages.co.uk